IT Internship (100% - Aubonne)

Description

 Join the School IT team and take part in our daily activities and projects:

• User support:
• Perform basic troubleshooting and follow-up
• Incident management
• Tickets creation for incidents and request
• Hardware maintenance and refresh
• Printers maintenance
• Endpoints deployment and setup (Windows, Apple and Android)
• Switches refresh
• Inventory activities
• Year end returns of laptops and iPads
• Device labelling
• Summer inventory

Requirements:

• Ideally with an ICT background (studies, previous roles, etc). Experience in Support or customer service preferred.  
• Available for the whole length of the internship (approx 4 months)
• Good level of English

Knowledge

• Familiar with Windows and MacOS environments
• Basic knowledge of Office 365 (Outlook, Teams and Onedrive)
• Networking foundamentals (servers, switches, access points)

Skills

• Problem Solving and analytical
• Customer oriented
• Curiosity

This position is a full-time one, located in Aubonne. Working from home may be possible only on holidays and depending on your autonomy. You will have the possibility of having lunch at school as well during the term. The start date is to be determined, ideally it would be in March.